Privacy Policy
Last updated: November 2026.
1. Who is the data controller
Selectmaster One, Unipessoal Lda (NIPC 517945525, AMI licence No. 23572), with registered office at Rua Marechal Costa Gomes, Loja 10C, 2780-270 Oeiras, which trades under the brand NewBroker Imobiliária Master and operates the website www.newbroker.pt, is the controller of the personal data collected through this website.
This Policy explains how we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 — “GDPR”), Portuguese Law No. 58/2019 of 8 August (Lei n.º 58/2019) and other applicable legislation. For any question, you can contact us at mastergeral@newbroker.pt.
2. What personal data is
Personal data means any information relating to an identified or identifiable natural person, such as their name, email address, telephone number or other details that allow them to be identified, directly or indirectly.
3. What data we process, for what purposes and on what legal basis
We process your personal data only for the purposes set out below and on the corresponding lawful basis. Your data is not reused for purposes incompatible with those for which it was collected.
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Responding to requests for contact, information or viewings of properties and developments, and to requests for the valuation or sale of a property. | Name, telephone number, email address, message and any property or request details you provide. | Pre-contractual steps taken at your request (Art. 6(1)(b) GDPR) and legitimate interest in managing the contact (Art. 6(1)(f)). | Up to 24 months after the last contact, unless a contractual relationship is established. |
| Following up with people looking for property investment opportunities. | Name, email address, telephone number and any investment preferences you provide. | Pre-contractual steps taken at your request (Art. 6(1)(b)) and legitimate interest (Art. 6(1)(f)). | Up to 24 months after the last contact, unless a contractual relationship is established. |
| Assessing and following up on job applications. | Name, email address, telephone number and whatever you tell us about yourself in your application. | Pre-contractual steps (Art. 6(1)(b)). | Up to 12 months after the decision, unless you consent to a longer period. |
| Complying with legal obligations relating to real estate brokerage, anti-money laundering and tax. | Clients’ identification and transaction data. | Compliance with a legal obligation (Art. 6(1)(c)) — Law No. 15/2013, Law No. 83/2017 and tax legislation. | For the applicable statutory periods (in particular 7 years under Law No. 83/2017 and 10 years for tax purposes). |
| Ensuring the security of the website and preventing fraud and abuse, including anti-bot protection of the forms. | IP address, technical identifiers and browser verification signals (Cloudflare Turnstile). | Legitimate interest in the security of information systems (Art. 6(1)(f)). | For the period necessary for security purposes (short-lived logs). |
Where the legal basis is your consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out before its withdrawal.
4. How we collect your data
We collect your data (a) through the website’s forms — contact, requests for viewings or information about properties and developments, requests for valuation or sale, investment and job applications —, (b) from the messages you send us and (c) automatically, through your browser and technical identifiers such as your IP address, for security purposes. We do not knowingly collect data from minors (see section 9).
The box you tick on the forms confirms that you have read this Policy. The legal basis for processing is the one set out in section 3 for each purpose, not consent.
5. Who we share your data with
We do not sell or rent your personal data. We do, however, use service providers (processors) that process data on our behalf and in accordance with our instructions, under data processing agreements (Article 28 GDPR). When you browse the website, your IP address and technical data may be disclosed to the following providers:
| Entity | Purpose | Location |
|---|---|---|
| Supabase, Inc. | Database where the requests sent through the forms are stored. | European Union |
| Cloudflare, Inc. | Anti-bot protection of the forms (Turnstile) and delivery of property photographs. | EU / outside the EU |
| CARTO | Map tiles for the property search map. | EU / outside the EU |
| OpenStreetMap Foundation | Area map on property and development pages. | Outside the EU |
| Google LLC (YouTube) / Vimeo, Inc. | Property presentation videos, loaded only when you open the video. | Outside the EU |
The website’s forms are protected by Cloudflare Turnstile, an anti-bot service that works invisibly, without asking you to do anything. To tell people apart from automated programs, Cloudflare processes your IP address and technical signals from your browser and device. This processing is governed by the Cloudflare Turnstile Privacy Addendum.
We may also disclose data to public authorities where required by law, in the context of judicial or administrative proceedings.
6. International data transfers
The database holding the requests sent through the website is hosted in the European Union. Some of the providers listed above (Cloudflare, CARTO, OpenStreetMap Foundation, Google, Vimeo) may, however, involve the transfer of technical data to countries outside the European Economic Area, in particular the United States and the United Kingdom. These transfers are covered by appropriate safeguards under Chapter V of the GDPR — adequacy decisions of the European Commission, including the EU-US Data Privacy Framework, or Standard Contractual Clauses.
7. How we protect your data
We take appropriate technical and organisational measures to protect your data against loss, misuse, alteration or unauthorised access, including encrypted communication (HTTPS) and access restricted to the staff who need it. No system, however, is completely impenetrable.
8. Your rights
As a data subject, you have the following rights:
- Access to your personal data;
- Rectification of inaccurate or incomplete data;
- Erasure (the “right to be forgotten”);
- Restriction of processing;
- Objection to processing;
- Portability of your data;
- Withdrawal of consent, at any time, where processing is based on it.
To exercise these rights, please contact us in writing at mastergeral@newbroker.pt. You also have the right to lodge a complaint with the supervisory authority, the Portuguese data protection authority — Comissão Nacional de Proteção de Dados (www.cnpd.pt). If you ask us to erase data that is necessary to provide a service, we may no longer be able to provide it; we will keep only the data required by law.
9. Minors
The website is not aimed at children under 16, whom we ask not to provide us with personal data. If we become aware that such data has been collected unintentionally, we will delete it.
10. Sensitive data
Please do not provide us with special categories of personal data (for example, data concerning health, racial or ethnic origin, political opinions or sexual orientation). If such data is sent to us, it will be deleted.
11. Cookies and local storage
The website does not use advertising or analytics cookies. It only stores in your browser the list of properties you save to view later, which never leaves your device. Cloudflare Turnstile may use technical mechanisms that are strictly necessary for the anti-bot verification of the forms.
12. Links to third-party websites
The website contains links to third-party sites (for example, Instagram, Facebook, YouTube, TikTok, LinkedIn, WhatsApp and Google Maps). The processing of your data on those sites is governed by their own policies, for which Selectmaster One, Unipessoal Lda is not responsible. The terms of use of the website are set out in the Terms and conditions.
13. Changes to this policy
Selectmaster One, Unipessoal Lda may amend this Privacy Policy at any time. Changes are published on this page, with the date of the last update at the top.